Everything the Kit can do, on one login
Phone, texts, email, booking, reviews, invoices and reports live in one place, on your phone. All of it is in the Kit price. No extra seats, no per-feature fees.
The phone and the inbox
Calls
- A tracked business number that rings the office and your cell
- Forwarding by time of day
- Every call logged with its recording
- Voicemail turned into text
Texts
- A text back within 60 seconds of a missed call
- Two-way texting from the business number
- Saved replies for everyday questions
- Photos, quotes and booking links by text
One inbox
- Texts, email, site chat, Facebook and Instagram in one thread per customer
- Assign a conversation to a person
- See who has not replied
- The whole history when they call back a year later
Booking and follow-up
Booking
- A booking page customers can use at 9 PM
- Calendars per tech or for the whole shop
- Travel time and service areas respected
- Syncs with Google Calendar and Outlook
Pipeline
- New, contacted, quoted, booked, done
- Tasks with a date and a name on them
- Notes, photos and files on each customer
- One click for quoted but not booked
Follow-up
- A reply within minutes to every new lead
- Hour 4, day 2 and day 5 until they answer
- Reminders, on-the-way texts and review requests
- Maintenance reminders on the job's anniversary
Money, reviews and reports
Getting paid
- Estimates sent by text
- Estimate to invoice in one tap
- Text-to-pay and tap to pay
- QuickBooks sync
Reviews
- Requests after every job
- Google and Facebook reviews in one place
- Reply from the same inbox
- A monthly count of reviews earned
The team
- Unlimited users
- Roles so techs see their jobs
- A phone app for everything
- One plain monthly report
One limit, said plainly
Texting from a new business number waits on carrier registration, which takes days to weeks. Until it clears, the text steps send by email. That is a carrier rule. The 60‑second guarantee starts when texting is live.
The platform questions
Do I pay more as I turn features on?
No. Usage costs pass through at cost: text and call minutes, card fees, and ad spend if you run ads. We show you those numbers first.
I already have a CRM. Do I have to move?
The customer side moves, because the text-back and follow-up need the phone and the pipeline in one system. We import your list, and a scheduling or accounting tool can stay connected.
What happens if I leave?
Your customer data, phone number, website code, domain and Google profile leave with you. The platform itself is licensed for the length of the contract.